I typically ship twice a week, more during rush or holiday seasons. Each item comes carefully packaged to help ensure safe travels. If you have any questions about shipping rates, methods, etc., please visit my Shipping & Returns page.
When your item ships, you should receive an email from The Retrograph with complete tracking information. If your item hasn’t shown up on the intended date, give it an extra day or two. Sometimes the Post Office takes a little longer than hoped. If it’s still missing after a few more days, I can work with you to track it down. Just drop me a line.
I want to make sure that you are 100% happy with everything you find at The Retrograph. If you’re not, jump over to my Shipping & Returns page for more information.
In many cases, you certainly can. If you’d like to pick up item in person, just send me a message and let me know. I will work with you to find the right time and place for pick up. I will also be happy to refund your shipping costs. In some cases, I may be able to offer no-cost delivery within a few miles of my shop for specific items.
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